EXTERNAL WORKSHOP ON PRACTICAL ISSUES PREVENTING NUMBER MISUSE AND POSSIBLE FRAUDULENT ACTIVITIES AS A RESULT OF IMPACT OF NEW TECHNOLOGIES (BEREC - IRG Secretariat. Brussels, Belgium, and Online, 21 de mayo de 2025)

On 21 May 2025, the Body of European Regulators for Electronic Communications (BEREC) organised a workshop on preventing number misuse and fraudulent activities in light of new technologies.

The significant increase in fraudulent traffic and scams was among the top three market developments identified by BEREC in its opinion on the review of end-user rights of 5 December 2024 (under article 123 of the European Electronic Communications Code).

The workshop aimed at exchanging knowledge among telecoms regulators, telecommunications service providers, consumer representatives, the banking sector, cybersecurity experts, law enforcement actors and other stakeholders.

<b>AGENDA</b>

Opening speech.

- Tonko Obuljen, BEREC Vice-Chair 2025

Session 1: Overview of the problema

- Rens Grim (GASA)

- Els Bruggeman (Euroconsumers)

- Marnix Dekker, ENISA

Session 2 - Stakeholders perspective

- Rita de Castro (GSMA)

- Katia Gonzalez Gutierrez (BICS)

- Tomas Grinevicius (Telia Lietuva, AB)

- Filip Filkovic (Infobip)

- Tomas Jakimavicius (Microsoft)

Session 3 - NRAs activities and regulatory measures

- Laurence Nivot - Cullen International

- Alina Stafecka - Latvian regulator (SPRK)

- Darius Kuliešius - Lithuanian regulator (RRT)

- Sharon Brennan - Irish regulator (Comreg)

- Johannes Myhre Vallesverd - Norwegian regulator (NKOM)

Session 4 - Panel discussion

- Mariana Santos - DG FISMA, EC;

- Katja Kmet Vrcko - BEREC

- Claudio Texeira - BEUC

- Alvaro Azofra Martinez - Europol

- Angela Coriz - Connect Europe

- Alessandra Chiarini - European Banking Federation

Closing Remarks

- BEREC End User Working Group co-chairs